Shipping & Returns

We aim to ship all orders within 48 hours of receiving. If a shipping delay exists we will notify you as soon as possible. Our shipping days are Monday - Friday and orders may take 5-10 business days to be delivered.

Tracked shipping is $17 Australia wide.

Raw & Glow provides refunds only for defective products.

We also require a receipt or proof of purchase. If you have purchased an item from one of our stockists, you will have to abide by their exchange/refund policy. 

Items returned by mail: If you ordered by credit card, we'll credit your account within 14 business days of our receipt of your return.  This will show on your next statement, depending on the issuing bank and/or billing cycle.